About this role
We're one of the UK’s biggest charities caring for 2,000 miles of canals, rivers, docks, and reservoirs. The IT Solutions team delivers reliable, secure technology to manage assets, plan maintenance, and analyze data across waterways. As GIS Specialist, you'll provide end users with accurate spatial and location-based information vital to IT stability.
You'll manage day-to-day operations of cloud-based GIS systems using the latest Esri platform, ensuring stability, resilience, and performance. Handle spatial data holdings to keep them up to date with accurate metadata and copyright. Resolve helpdesk incidents and recognize patterns to boost GIS utilization across the organization.
Work closely with IT Operations and teams in a fast-moving environment supporting a geographically dispersed network. Collaborate across the charity to scope solutions and present options for spatial challenges. No two weeks are the same in this varied role focused on waterways management.
Shape the future direction of GIS services by leading innovation and delivering the Trust’s GIS solutions roadmap. Develop integrations with core systems like CRM, ERP, and Microsoft tools. Apply creative problem solving while following a 37-hour Monday to Friday pattern, mainly from home.
Requirements
- Experience managing cloud-based GIS systems like ArcGIS Online
- Proficiency with Esri platform for spatial data management
- Skills in maintaining spatial data accuracy, metadata, and copyright compliance
- Ability to research and implement improvements in spatial data handling
- Knowledge of integrating GIS with CRM, ERP, and Microsoft tools
- Competence in resolving GIS helpdesk incidents and identifying usage patterns
- Creative problem-solving for spatial challenges in asset and maintenance planning
Responsibilities
- Manage the Trust's spatial data holdings, ensuring it is up to date, relevant, with accurate metadata and correct copyright; act as point of contact for internal and external enquiries
- Proactively research, identify, and implement improvements in spatial data management; provide advice on data sources and suitability of use
- Manage and develop the Trust’s instance of ArcGIS Online, ensuring standards and processes are adhered to
- Work with the IT Operations team to maintain GIS systems and their performance
- Manage resolution of helpdesk incidents and assist with recognizing patterns to increase GIS utilization, knowledge, and skills
- Work collaboratively to scope and define required GIS solutions and present various options
- Develop integrations with core IT systems including CRM, ERP, and Microsoft tools
- Lead innovation to deliver the Trust’s GIS solutions roadmap
Benefits
- 37 hours per week, Monday to Friday working pattern
- Primarily work from home with occasional attendance at main hubs like Leeds, Newark, or Birmingham
- Support the charity's mission to care for 2,000 miles of canals and rivers
- Contribute to wellbeing opportunities for millions through waterways management
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